Hello,
We appreciate your review! It's fantastic to hear that you're pleased with both the quality and cut of your purchase. We take pride in delivering excellent products to our customers. If you have any more feedback or need assistance in the future, please don't hesitate to reach out.
Best regards,
Hello Lynn, Thank you for taking the time to leave us some feedback about your order with us. I truly apologise for the unacceptable condition the order arrived in. Here at Phase Eight, it is extremely important that our valued customers have an enjoyable and smooth shopping experience with us, and I am very disappointed that we have let you down on this occasion. I will make sure that this is passed on as this is not Phase Eight standards so that this can be investigated internally by our team. We do not have an automated chat service here at Phase Eight customer care so it would have been one of the team you was speaking with, I do apologise if it didn't seem it at the time. I have sent you an email regarding the situation and I hope this reflects how truly sorry we are for the issues that happened.
Best wishes, Victoria @ Phase Eight Customer Care.
