Hello Eleanor,
Thank you for taking the time to leave us your feedback and we are extremely sorry to hear that you've not received any rely. If you still need help, please do contact us again.
Thank you for shopping at Phase Eight.
Kind regards,
Phase Eight Customer Care
Hi,
Thanks for leaving a review.
I am glad you love the dress and fount it easy to order, but I am very sorry about the packaging.
I will be passing this onto our warehouse manager to look into to ensure that this does not happen again in the future.
Kind regards
