“The seem of the pleats came down the front of the dress which didn’t then fall right, I really loved the dress but was very disappointed with the finish”
“I bought this for my daughter's wedding next Spring. It is beautiful and very good quality. A lovely soft shade of pink. The lace top is slightly pearlised. I love it.”
“Looks good, hangs well. Adjustable spaghetti straps. Flattering due to weight of skirt.
Seam at front needs a press as shows but crease free on arrival which is brilliant as taking dress abroad.”
Hi there,
Thank you for taking the time to provide us with feedback. We are happy that you are satisfied with our customer service.
We hope you have a lovely rest of your day.
Kind Regards,
Hello,
I am sorry to hear that we have let you down on your order this time.
It is most important to us that our customers have an enjoyable and smooth shopping experience with us at Phase Eight and I am disappointed that we have let you down on this occasion. I do hope that this has not deterred you from ordering from us in the future as we do value your custom. If you still need our assistance our customer care team will be happy to assist you, by Webchat or email. Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes
Kay @ Phase Eight Customer Care
