Hello
Thank you for taking the time to leave this feedback.
I sincerely apologise your order was delivered to you in a plastic bag and poorly packed, this certainly is not the high level of service or packaging you should expect from us.
I will raise this with the warehouse to prevent this from happening in the future.
Have a lovely day.
Kind regards
Hi there,
Thank you for taking the time to leave feedback, we're so pleased to hear that you're happy with your new garments.
Kind regards,
Phase Eight Customer Care