Hi there,
Thank you for your feedback. We are sorry to hear of your disappointment with the service you have received in store. I can assure you this is not what we want our customers to experience when shopping with us. We will be passing this onto the area manager to be looked into for the future.
Kind regards,
Good afternoon Natalia,
Thank you for taking the time to leave us a review.
I sincerely apologise that your order did not arrive within the expected time frame and was no longer needed. I can see that the order has now been refunded and we will raise the issue with the late delivery with the courier.
I am sorry for the disappointment and inconvenience this has caused.
Kind regards, Phase Eight Customer Care
Hello, Thank you for taking the time to write a review! We are delighted to hear that you had an excellent experience shopping with us online, and that you were pleased with the quality of our products. We look forward to serving you again in the future!
Kind Regards
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the quality of your new garment. I have passed this onto our technical team to review for the future. I hope you were able to receive a swift refund and have found an alternative item.
Kind regards.
