Hello Janette,
Thank you for your feedback.
I am ever so sorry to hear that your first order was lost in the post and then your second order was not delivered within the next day delivery timeframe. Please do contact us using the contact us form on the website with your second order number and we can certainly refund the delivery fee on that for you.
I sincerely apologise for any inconvenience or disappointment caused.
Kind regards, Phase Eight Customer Care
Hi there,
Thanks for taking the time to leave feedback. We're happy to hear that you're pleased with our level of service.
We hope you have a lovely rest of your day.
Kind regards,
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the fit of your new garment. I have passed this onto our technical team to review for the future as we want our sizing and styling to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item.
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for taking your time to leave a review. We're so glad to hear you was happy with the delivery service received. We look forward to you shopping with us again.
Kind Regards
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the quality of your new garment. I have passed this onto our technical team to review for the future. I hope you were able to receive a swift refund and have found an alternative item.
Kind regards.
Hi there,
Thank you for taking the time to leave feedback, we're pleased to hear you've had a great shopping experience with us. Thank you for shopping with Phase Eight!
Kind regards,
Phase Eight Customer Care
