“I usually fit well in the 8 size but the bust in this was not going to work for me, too tight to zip up all the way. Again the fabric felt too light/cheap and had a pull in the back already even though it had come straight out of the bag!”
Hello,
I am sorry to hear that we have let you down on our service to you on your order this time as your order was missing in transit.
If you need further assistance, please do contact our customer care team who will be happy to help you.
I do hope that this has not deterred you from ordering from Phase Eight in the future as we do value your custom.
Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes
Kay @ Phase Eight Customer Care
“Very disappointed with this dress. Black and White check, but the white looked more pale grey. Also the fabric in my opinion was not usual Phase Eight standard, I would stress that I have previously always been pleased with my Phase Eight purchases and will continue shopping with them.”
Hi there,
Thank you for taking the time to provide us with feedback. We are happy that you are satisfied with our customer service.
We hope you have a lovely rest of your day.
Kind Regards,
