Hi,
Thank you for taking your time to leave a review. We are so pleased you had a great customer service experience.
We look forward to you shopping with us again.
Kind regards
Hi there,
Thank you for your feedback, we're so pleased to hear you are happy with your new item!
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care
Hello,
I am sorry to hear that we have let you down on your order this time.
It is most important to us that our customers have an enjoyable and smooth shopping experience with us at Phase Eight and I am disappointed that we have let you down on this occasion. I do hope that this has not deterred you from ordering from us in the future as we do value your custom. If you still need our assistance our customer care team will be happy to assist you. Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes
Kay @ Phase Eight Customer Care
“Really like this dress, however the waist is too low for me which makes it bunch on my waist. I have now been able to get in petite which fits. Previously it was out of stock.”
Hi there,
Thank you for your feedback. We are sorry to hear you have had issues with our website, we can assure you we have our IT team on these issues 24/7 trying to ensure our website is running as smoothly as possible. We can always place orders over the phone if you experience these issues again.
Kind regards,
Hi,
Thank you for taking your time to leave a review. We are so pleased you had a great shopping experience.
We look forward to you shopping with us again.
Kind regards
Hi there,
Thank you for your review. We are so pleased to hear you are happy with our website and packaging of your product. I'm so sorry that your delivery was delayed. Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care