Thank you for taking the time to leave us a review. I am so sorry to hear this arrived faulty. I will ensure this is raised to our warehouse team to review. If there is anything we can assist with, please reach out to our customer care team.
Hi there,
Thank you for your feedback. We are very sorry to hear that you are yet to receive your refund from us, this is not our usual service at all. A member of the team will reach out to you to swiftly resolve this via email.
Kindest regards,
Phase Eight Customer Care
Hi There,
Thank you for your feedback.
We are happy to hear that you are pleased with our service.
I hope you have a lovely rest of your day.
Kind regards,
