Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our returns service, I will be passing this onto the relative people to investigate for the future.
Hi There,
Thank you for taking the time to provide us with feedback! We are incredibly happy to hear that you were pleased with both our product and the in-store service provided and we are so happy to hear that you are pleased with the fit and quality, we look forward to you shopping with us again.
Here at Phase Eight, it is extremely important that our loyal customers have an enjoyable and smooth shopping experience with us
Kind regards,
Phase Eight Customer Care
Hi,
We're thrilled to hear that you found the dress beautiful and of lovely quality. It's great that the fit was perfect for you, and you had a positive experience with great, quick delivery and free returns. Thank you for sharing your satisfaction! If you have any further comments or if there's anything else we can assist you with, please let us know.
Best regards.
Hello, thanks so much for the feedback. I am so sorry that you had a bad experience shopping with us, this is not the experience we want our customers to have. I am so sorry for any inconvenience caused, we hope you can enjoy shopping with us again soon.