“Nooit bij deze site kopen, je betaalt weinig verzendkosten maar als je het item retour wilt sturen betaal je de hoofdprijs, rond de 50 euro.
Dat terwijl ik eerst een mail gestuurd had om te vragen naar retournering.
Dan hoor je niks meer van ze.
Niet kopen bij deze site !!!”
Hi team,
Thank you for your feedback. I’m so sorry for your experience, and I completely understand your frustration. We truly appreciate your feedback, and I have passed your comments on to the relevant team to help us improve our services. Please don’t hesitate to reach out if there’s anything else we can do to assist you.
- Phase Eight Customer Care
Hello, Thank you for taking the time to leave us this feedback, we are pleased to hear how happy you are with our service and look forward to you shopping with us again. Kind regards
Hello,
I am so very sorry to hear that you received your Garment in less than perfect condition. This is not our usual level of customer service at all. Please be advised that this will be raised internally with the relevant team for training purposes.. I do hope that this has not deterred you from shopping with us as we do value your custom. Thank you for taking the time out of your day to provide us with your feedback.
Best wishes
Kay @ Phase Eight Customer Care
