Hello Yvonne, Thank you for taking the time to leave this feedback, I am delighted to hear that you are happy with our service and have received many compliments on your new dress! We look forward to you shopping with us again soon.
Kind regards
Phase Eight Customer Care
Hi There,
Thank you for taking the time to provide us with feedback! We are incredibly happy to hear that you were pleased with our product. I am very sorry to hear that you are disappointed with the creases of this garment and it was unsuitable for you. I have now passed this on to our technical team to review for the future as we want our packing and styling to be as accurate as they possibly can.
Here at Phase Eight, it is extremely important that our loyal customers have an enjoyable and smooth shopping experience with us.
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for taking the time to leave us feedback. We are glad that you are satisfied with accurate product descriptions and our prompt delivery service.
We hope to see you soon.
Kind regards,
Phase Eight
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that your garment arrived with you in the condition that it has, this is not up to our usual level of service at all and I will be passing this onto our warehouse manager to look into to ensure that this does not happen again in the future.
Kind regards,
“Don't care to give detailed feedback just because it is kind of forcing me to leave feedback. Don't you feel a shame to design this feedback this way”
Hello, thanks so much for the feedback. I am so sorry that you had a bad experience shopping with us, this is not the experience we want our customers to have. I am so sorry for any inconvenience caused, we hope you can enjoy shopping with us again soon.
“Colour not as described on website. It is black, ochre and purple not chocolate and blue. Label attached to dress even says it is black and ochre. Misleading when not colour not as described on website.”
Hi there,
Thank you for your review. I'm sorry that the dress was not the colour as described on the website. I will feed this back to the appropriate team for review. Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care
