Hi there,
Thank you for your feedback, we're pleased to hear you've had a smooth shopping experience with us.
Thank you for shopping with Phase Eight.
Kind regards,
Phase Eight Customer Care
“The dress is beautiful. Bought for a wedding.
It's a shame, I don't do the dress justice, I feel too ugly to wear it because its just so pretty.
I ordered a 26 ..I found its too big ..I'll have to find someone to take it in as there are no smaller sizes to be had.”
Hello, thank you for your feedback.
I am so glad to hear you are happy with your experience with us.
If you require any further assistance, please do not hesitate to contact us again.
Kind regards
Hi Coral,
Thank you for taking the time to leave feedback, we're so pleased to hear that you're happy with your new Mother of the Bride outfit. Congratulations!
Kind regards,
Phase Eight Customer Care
“After taking this beautiful dress out of the plastic bag, it was incredibly creased and spoiled my excitement.
I had to have it professionally steamed before I could wear it.
Please consider your packaging when delivering such an expensive dress, pleats out of shape”
“Lovely dress, glad I looked at phase eight on line
Shame about the delivery - not up to your standard - suggest you use another service as it was really poor - sadly!!!!”
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received from our couriers, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future. If you are still having issues with your order, please do not hesitate to contact us and we can look into the matter further.
Kind regards,
Phase Eight Customer Care
