Hello there,
I am truly sorry to hear that we have let you down on your order this time because you had some issues with the zip.
I can assure you that is not our usual level of service at all. If you still need our assistance, please do get in touch and our customer care team will be happy to assist you with this matter.
I do hope that this has not deterred you from ordering from us in the future as we do value your custom.
Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes
Hi There,
Thank you for your feedback.
We are happy to hear that you are pleased with our service.
I hope you have a lovely rest of your day.
Kind regards,
Hello Lynda,
Thank you for your feedback. We are very sorry to hear that your order was not delivered in time, this is not what we would expect, and I can assure you this is by no means a common occurrence. I can see from your order that this issue has now been resolved. However, if there is anything else we can do for you, please do not hesitate to contact us.
Kind regards,
Phase Eight Customer Care
Hello.
Thank you for taking the time to leave this feedback.
It is always great to hear a customer order ran smoothly, and the delivery was prompt. I am sorry to hear that the garment arrived creased and packaged in such a way it has. I have passed this on to the warehouse manager as feedback to prevent this from happening again.
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for taking the time to leave us feedback, we're glad to hear you are happy with your new items. I have passed your feedback about our Petite range on to our Products Team, they are looking to expand on this range as often as possible and any feedback really helps!
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care
