Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the fit of your new garment. I have passed this onto our technical team to review for the future as we want our sizing and styling to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item.
Kind regards.
“The colour is vibrant and the style looks elegant, the billowy long sleeves and the back make it stylish. Ideal for a taller lady as it hangs long at the back.”
Hi there,
Thank you for your feedback.
We are so glad you are happy with our service.
We hope to see you shopping with us again soon.
Kindest Regards,
Phase Eight Customer Care
Hi There,
Thank you for taking the time to leave us feedback.
I'm glad to hear that despite some initial hiccups, your overall experience with us was positive. It's great that the products you wanted were in stock in your size and at good prices. However, it's unfortunate that there were some issues with the contents of your order. It's good to know that the customer service team was helpful and responsive in resolving the issue. Returning the items and reordering was a proactive step, and it sounds like you're on the right track. Hopefully, your next order will be spot on, and you'll have a smooth and enjoyable shopping experience.
