“Love this dress, the colour is gorgeous, and it fits perfectly, I’m a size 16. The length is very becoming and adds shape to your figure. Would recommend you try this dress on for its full effect.”
“Fabulous colour. Flattering cut, fits very well. Great length . I’m 5ft 6 and just below knee .
So pleased with this purchase. It will be worn for various events.”
Hello,
Thank you for sharing your feedback with us regarding your recent experience.We appreciate your honesty and your understanding that the service itself met expectations. However, we are truly sorry to hear about the inconvenience caused by the EU customs bill. We understand the frustration and genuinely apologise for any negative impact this has had on your shopping experience.
The total of the invoice is not determined by us but is calculated by the local governing body of the delivery country and the courier.
Once again, I am sorry for any inconvenience and disappointment this has caused. If you have any further questions or concerns, please contact us.
Best regards,
Phase Eight Customer Care
Hello there, thank you kindly for sharing your feedback with us. We're pleased to know that you've experienced a high level of service when shopping with us and we are sure that your purchase will make a great impact at the wedding. Have a wonderful time.
Kind regards,
