“Lovely dress ordered for a wedding. Perfect length. I’m 5 ft 5. Sometimes I am size 8 and sometimes a 10 but on this occasion I needed a 10 as the top was too tight with the 8”
Hi,
We're pleased to hear that you found it very easy to order online! If you need anything else or have any questions, feel free to reach out.
Best regards
Hi there,
Thank you for your feedback.
We are so glad to hear you are happy with our service.
We hope to see you shopping with us again soon.
Kindest Regards,
Hello there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the sizing of your new garment. I have passed this onto our technical team to review for the future as we want our sizing to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item.
Kind regards.
Hi there,
Thank you for taking the time to leave us feedback and we are happy to hear that you are happy with the service received while shopping with us.
If you do have any questions, please contact our customer service team and we will be more than happy to help.
Kind regards.
Hi there,
Thank you for taking the time to provide us with feedback. We are happy that you are satisfied with our customer service.
We hope you have a lovely rest of your day.
Kind Regards,
“Beautiful dress but I was disappointed that the hook/eye above the zip did not lie well. When I removed these I discovered that the dress material was different heights above the zip. I had to use my dressmaking skills to correct this error so now the top of the zip is even. Otherwise this would have been 5 stars.”
Hi there,
Thank you for taking the time to leave us feedback, we're glad to hear your order arrived quickly and you were able to return an item without fuss.
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care
