Good morning Lynne,
Thank you for taking the time to leave us a review.
I am ever so sorry for the delay in receiving and refunding your order, this is certainly not what we would expect and I completely understand the disappointment. I can see this has now been refunded for you and you should now be in receipt of this refund. If you have any queries please do contact us via webenquiries@phase-eight.co.uk and we will be happy to assist further.
Kind regards, Phase Eight Customer Care
Hi there,
Thank you for taking the time to leave us feedback, we're so pleased to hear you had a great shopping experience with us and love your new dress.
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care
