Hello,
I am sorry to hear that DX have let you down on your order delivery this time, by not assisting with your query. Please be assured this is not our usual level of customer service. I do hope that this has not deterred you from ordering from us in the future as we do value your custom.
If you need further assistance please do get in touch with our customer care team who will be happy to assist you.
Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes
Hi there,
Thank you for your review. We are so pleased to hear you are happy with your purchase. Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for letting us know you're happy with your online ordering experience. It's great to know we're providing an excellent service to you both online and in-store.
Kind regards
Hello,
Thank you for taking the time to leave your feedback. I am sorry to hear that you find no clear indication regarding customs fees. I will pass this on to the relevant team to look into it.
Kind regards,
