Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our delivery service, I will pass this onto the relative people to investigate to make sure this does not happen again in the future.
Kind regards,
Hello,
I am sorry to hear that we have let you down on your order this time. Please be assured this is not our usual level of customer service at all.
We have emailed you regarding this missing Gift box.
If you still need our assistance, please do get in touch and our customer care team will be happy to assist you.
I do hope that this has not deterred you from ordering from us in the future as we do value your custom.
Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes
Kay @ Phase Eight Customer Care
Hi there,
Thanks for taking the time to leave feedback. We're happy to hear that you're pleased with our level of service.
We hope you have a lovely rest of your day.
Kind regards,
“The dress was beautiful upset that I couldn’t keep it Zips very difficult to pull up. Tried 3 dresses in store and the same happened just kept sticking told staff but they were very unhelpful”
Hello,
Thank you for taking the time to leave us your feedback, we are delighted to hear you are happy with our delivery service and we are sorry to hear the item didn't fit. Your compliment was passed onto our department!
Thank you for shopping at Phase Eight!
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for your review. We are so pleased to hear you are happy with our service to you and returns process. Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for your feedback, we're pleased to hear you've had a smooth shopping experience with Phase Eight and you're enjoying your new items.
Kind regards,
Phase Eight Customer Care
Hi there,
Thanks for taking the time to leave feedback. We're happy to hear that you're pleased with our level of service.
We hope you have a lovely rest of your day.
Kind regards,
