“I bought this to compare colours and size but chose the alternative one ordered”

Posted 3 years ago

Hi there, Thank you for taking the time to leave feedback, we're pleased to hear that you've had a smooth shopping experience with us and that you've been able to receive a quick refund for any returned goods. Thank you for being a valued customer. Kind regards, Phase Eight Customer Care

Posted 3 years ago

“Delivered as stated first size 16 too big tried size 14 too tight lovely dress considering size 16 and getting altered would reccomend”

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Posted 3 years ago

Hi there, Thank you for taking the time to leave feedback, we're sorry to hear the sizing of your mother of the groom outfit was not quite right, I have passed your feedback along to our products team for review. I hope you were able to find a suitable alternative. Thank you for being a valued customer. Kind regards, Phase Eight Customer Care

Posted 3 years ago

“It’s just right for women of a certain age as the tops of arms are covered by the lace overlay. I found it difficult to try on without removing the plastic tags keeping the lace overlay onto the dress. I wanted to see what the dress looked like on its own.”

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Posted 3 years ago

Thank you for taking the time to leave us feedback. We are so sorry to hear that the price dropped on your item the week after you purchased this. Please do get in touch with us in regards to this and we will be more then happy to look into this for you. We hope you have a lovely evening. Kind Regards,

Posted 3 years ago

“Perfect fit important for small ladies”

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Posted 3 years ago

Hi there, Thank you for taking the time to leave feedback, we're so pleased to hear that you've received great customer service in one of our stores. Kind regards, Phase Eight Customer Care

Posted 3 years ago

“It is well made & perfect for my granddaughter's wedding”

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Posted 3 years ago

Hi there, Thank you for leaving a review. I am sorry that you have narrowly missed our promotion for our purchases. We can offer a price match and I have sent you an email to explain this. Please get in touch if you require any further assistance Thank you for being our customer. Kindest regards, Phase Eight Customer care

Posted 3 years ago

“Item didn’t fit I had to return it back to the company”

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Posted 3 years ago

Hi there, Thank you for taking your time to leave a review. We're so glad your order arrived promptly and you was able to easily return it. We hope you found an alternative. Kind Regards

Posted 3 years ago

“Beautiful simple dress, petite size 12, great quality and a perfect fit.”

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Posted 3 years ago

Hi, Thank you for taking your time to leave a review. We are so pleased you had an great customer service experience and found the quality excellent. We look forward to you shopping with us again.

Posted 3 years ago

Petite Isabella Lace Midi Dress Reviews