“Very bad proportions in the dress, unlike any other phase eight dress I have ever had or tried on. I am pretty curvy, but this dress is so wide around the bust that I would fit in two times. The fabric looks cheap.”
Hi there,
Thank you for your lovely feedback.
I'm delighted to hear you are satisfied with our service.
Thank you so much for your purchase and patience.
Have a lovely day
Kind regards,
Hi there,
Thank you for your review. I'm sorry that the dress was not right for you and you are able to find a more suitable alternative.
Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care
“Belt loop was caught in the zip so I was unable to pull the zip down to try the dress!
Have to answer question below about fit in irder to continue!!”
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that your garment's zip has become faulty, this is not up to our usual level of service at all and I will be passing this onto our technical team to look into to ensure that this does not happen again in the future.
Kind regards,
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that your garment arrived with you in the condition that it has, this is not up to our usual level of service at all and I will be passing this onto our warehouse manager to look into to ensure that this does not happen again in the future.
Kind regards
