Hello Donna,
Thank you for taking the time to leave your feedback. Please contact our customer service team if 14 working days, excluding weekends and bank holidays, have passed since sending this back to us. We can then assist you with this refund.Kind regards
Phase Eight Customer Care
Hello,
Thank you for taking the time to leave a review! We're thrilled to hear that our staff provided excellent service during your pre-order and return process. We always aim to make shopping with us as easy and enjoyable as possible. We hope to see you again soon!
Kind Regards