Good afternoon,
Thank you for your feedback. We're glad to hear you were pleased with the fast delivery, but we're truly sorry that our returns process for international customers didn’t meet your expectations.
We understand how frustrating this can be, and we’re actively reviewing our policies to make the experience smoother and more accessible for customers outside the UK. Your comments are valuable and will be shared with our team as we work to improve.
We hope you’ll consider giving us another chance in the future, and if there's anything we can do to help in the meantime, please don’t hesitate to reach out.
Kind regards, Phase Eight Customer Care
Hello there, thank you for taking the time to leave Hobbs a review.
I am so sorry to her that we let you down on your order due to the belt not being the correct size, I can imaging this must be upsetting for you. If you have not already please do contact our customer care team and we can help you further. Thank you for bringing this to my attention and I hope we welcome you back soon and can improve your customer experience.
- Hobbs customer care
“Beautiful fit- not worn it yet as it’s for a wedding- looking for shoes and a bag to go with it!!
Very nice fabric- doesn’t crease do I hope will look good all day.
Delivered quickly and very easy to return the other size I’d ordered- it was true to size-”
Hi, it's great to hear that you found your Phase Eight jumpsuit beautiful and that the ordering process was easy and quick. Your satisfaction is important to us, and we appreciate your positive feedback! If you have any more comments or questions in the future, feel free to reach out.
Best Regards
Hi there,
Thank you for taking the time to leave us feedback and we are happy to hear that you are happy with the service received while shopping with us.
If you do have any questions, please contact our customer service team and we will be more than happy to help.
Kind regards.
