Hello,
Thank you for taking the time to leave us feedback.
We are very sorry to hear that one dress did not arrive on time for your travels and another dress arrived faulty, please be assured that this is not reflective of our usual standards and your feedback has been passed onto the relevant departments to prevent this from happening again in the future. We do hope you found an alternative garment and received a swift refund.
Kind Regards,
Hi there,
Thank you for your positive review! We are so pleased to hear you are happy with our service to you and the fast delivery. Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care
Hi There,
Thank you for providing us with feedback - we greatly appreciate it. We are so happy to hear that you love your product and are pleased with the fit and quality! We are also incredibly sorry to hear that you were disappointed with our delivery email notification service, please be assured that this has been forwarded to the relevant personnel in order to stop it from occurring again in the future.
Here at Phase Eight, it is extremely important that our loyal customers have an enjoyable and smooth shopping experience with us.
Kind regards,
Phase Eight Customer Care
Hi There,
Thank you for taking the time to provide us with feedback! We are incredibly happy to hear that you were pleased with both our products and the service provided and we are so happy to hear that you are pleased with the fit and quality, we look forward to you shopping with us again.
Here at Phase Eight, it is extremely important that our loyal customers have an enjoyable and smooth shopping experience with us
Kind regards,
Phase Eight Customer Care
Hello there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the fit of your new garment. I have passed this onto our technical team to review for the future as we want our sizing and styling to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item.
Kind regards.
“It is a good fit. an unusual fabric, and i feel good trying it on, but I have not worn it yet. I was not buying for a special occasion, but bought it as it will be very useful addition to my limited wardrobe, and i could afford it at sale price.
I have to budget carefully as I am a pensioner, but always like Phase Eight clothes .”
