Hello,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a wonderful shopping experience with us, both in-store and online. Our staff always strive to provide the best possible customer service, so it's great to hear that you found them to be friendly and helpful. We're also glad to hear that your online purchases arrived promptly and were beautifully wrapped. Thank you for recommending Phase Eight, and we look forward to serving you again in the future.
Kind Regards
Hi there,
Thank you for your review. We are so pleased to hear you are happy with our website and prompt delivery. Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for your review. We are so pleased to hear you are happy with our ordering process and delivery service to you. Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for your review. We are so pleased to hear you are happy with your purchase and fast delivery. Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for your feedback. We are very sorry to hear that you have not received your item, this is not what we would expect and I can assure you this is by no means a common occurrence. I can see from your order that this issue has now been resolved, however, if there is anything else we can do for you please do not hesitate to contact us.
Kind regards.
Hello, thanks so much for the feedback. I am so sorry that you have still not received your refund, please allow 14 working days for the refund to be processed, if no refund please send us proof of postage and we will get this done for you. I will ensure I pass this feedback on. So sorry for any inconvenience caused.