Hello,
Thank you for taking the time to leave feedback. I am sorry the delivery took longer than expected and arrived with a fault. We can assure you this is not the usual quality of our garments. Please send proof of postage receipt to our customer care team. We will be able to expedite the refund process.
Kind regards,
Phase Eight Customer Care
Hello,
I am so sorry to hear that we have let you down on our service to you on your order this time. We will be in touch very soon to provide further assistance. I do hope that this has not deterred you from ordering from Phase Eight in the future as we do value your custom. Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes
Kay @ Phase Eight Customer Care
