“This dress was returned to you on 03/06/24 for a full refund. The dress was quite expensive . I have proof of postage. Please advise when this refund will be received. Lynne Haroer”
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future.
Kind regards,
Hello
Thank you for taking the time to leave this feedback.
It is always great to hear a customer has received excellent customer service. We look forward to you shopping with us again soon.
Kind regards
Phase eight customer care
