Hi there,
Thank you for taking the time to provide us with feedback. We are happy that you are satisfied with our customer service.
We hope you have a lovely rest of your day.
Kind Regards,
“I have purchased this for my son's graduation. It fits beautifully, is very comfortable and a natural fibre so I know that if it is a hot day, I will stay cool. I look forward to wearing it.”
Hello,
I am sorry to hear that we have let you down on our service to you on your order this time as you had expected a Saturday delivery.
Looking at your order I can see that your parcel was delivered on the Monday as the delivery times are working days and we have been in touch with you. If you need further assistance, please do contact our customer care team who will be happy to help you.
I do hope that this has not deterred you from ordering from Hobbs in the future as we do value your custom.
Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes
Kay @ Phase Eight Customer Care
Hi there,
Thanks for taking the time to leave feedback. We're happy to hear that you're pleased with our level of service.
We hope you have a lovely rest of your day.
Kind regards,
