Hello there, thank you for taking the time to leave Phase Eight a review.
I am so sorry to her that we let you down on your order due to the packaging not being perfect and the store assistant was not helpful. I will certainly raise this with my team to prevent this from happening again. Thank you for bringing this to my attention and I hope we welcome you back soon and can improve your customer experience.
- Phase Eight customer care
Hello there,
Thank you for your feedback. we are very sorry to hear this item was unsuitable for you. We hope you were able to receive a swift refund and were able to find a suitable alternative.
Kind regards,
Hi there,
Thank you for your lovely feedback.
I'm delighted to hear you are satisfied with our service.
Thank you so much for your purchase and patience.
Have a lovely day
Kind regards,
Hi there,
Thanks for taking the time to leave feedback. We're happy to hear that you're pleased with our level of service.
We hope you have a lovely rest of your day.
Kind regards,