Hello there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future.
Kind regards,
“The dress was lovely on but not impressed with the quality especially when being caught on arm jewellery and fraying very quickly…I was wearing it for a wedding reception and by the end of it so many marks due to my bracelet ring caught..disappointed with the delivery timing too especially when I had discussed with the staff at the shop as I was travelling to the midlands and had to delay my plans .”
Hi there,
Thank you for taking the time to leave us feedback, we're glad to hear you received good service from our team.
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for getting in touch.
I am so glad you are happy with our service. We really appreciate your feedback.
We hope to see you shopping with us again soon.
Kindest Regards,
