Hi there,
Thank you for your generous feedback.
I am so glad to hear you are happy with our service.
We hope to see you shopping with us again soon.
If you have any other questions please let us know.
Kindest Regards,
Hello there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our packing. I have passed this onto our technical and website team to review for the future. I hope you were able to receive a swift refund and have found an alternative item.
Kind regards.
Hello,
I am sorry to hear that we have let you down on our service to you on your order this time, I can see that you have been refunded in full.
If you need further assistance, please do contact our customer care team who will be happy to help you.
I do hope that this has not deterred you from ordering from Phase Eight in the future as we do value your custom.
Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes
Kay @ Phase Eight Customer Care
