Hi there,
Thank you for your feedback. We are very sorry to hear that you have not received your item, this is not what we would expect, and I can assure you this is by no means a common occurrence. I can see from your order that this issue has now been resolved. However, if there is anything else we can do for you, please do not hesitate to contact us.
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for taking the time to leave us feedback, we're glad to hear you have had a smooth shopping experience with us!
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care
