“Dress looks lovely in the photo, ordered it for a wedding coming up abroad. Colours are nice in person but this style with the pleating around the neckline and gathering at the waistband is super unflattering for anyone with a bust! I've had to return the dress.”
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future.
Kind regards,
Hi there,
Thank you for your feedback.
We are so glad you are happy with our service.
We hope to see you shopping with us again soon.
Kindest Regards,
Phase Eight Customer Care
Hi there,
Thank you for taking the time to leave us feedback, we're glad to hear your dresses arrived quickly and you are happy with them!
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for your feedback.
We are so glad to hear you are happy with our level of service.
We hope to see you shopping with us again soon.
Kindest Regards
Phase Eight Customer Care
“Lovely dress, ordered for a wedding. Perfect length for me as I wanted something a bit longer (I’m 5ft 2ins). The pleats hang perfectly and the green in the dress is a little bit darker than it shows in the picture. One very happy customer”
Hi there,
Thank you for your positive review! We are so pleased to hear you are happy with our returns process and of our service to you. Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care
