“Fabric and style as expected for more of a summer weight dress. Don’t know what happened with sizing. I am a size 8 in all phase Eight dresses. This literally went nowhere near me!”
Hello there,
Thank you for taking the time to leave us feedback and I am happy to hear how fast and efficient your online shopping experience was with us. I am however very sorry to hear that you are disappointed with the sizing of your new garment. I have passed this onto our technical team to review for the future as we want our sizing to be as accurate as it possibly can be. I hope you were able to receive a swift refund and have found an alternative item.
Kind regards.
“High quality dress. Just the right length for me, I am 5'2 and it falls to mid-calf. I'm usually a size 14 but based on reviews bought a 16 and it fits perfectly. It's very comfortable and flattering. Wouldn't have paid full price but it was a bargain in the sale.”
Hi There,
Thank you for taking the time to provide us with feedback! We are incredibly happy to hear that you were pleased with both our products and the refund service provided and we are so happy to hear that you are pleased with the fit and quality, we look forward to you shopping with us again. Here at Phase Eight, it is extremely important that our loyal customers have an enjoyable and smooth shopping experience with us
Kind regards,
Phase Eight Customer Care
“Far too small. Shame as pretty. I chose 18 as unsure of size (normally I am 16 and Phase 8 are often loose). I sadly returned it. But it did look a bit on the "cheap" side.”
Hi there,
Thank you for taking the time to leave us feedback, and I am very sorry to hear that you are disappointed with the sizing of your new garment. I have passed this on to our technical team to review for the future, as we want our sizing to be as accurate as possible. I hope you were able to receive a swift refund and have found an alternative item.
Kind regards,
Phase Eight Customer Care
