Hi there,
Thank you for your feedback.
We are so glad to hear you are happy with our service.
We hope to see you shopping with us again soon.
Kindest Regards,
Phase Eight Customer Care
It's fantastic to hear that you had such a positive experience with Phase Eight! Easy navigation, great service, and hassle-free returns are all crucial elements of a seamless shopping experience. It's also wonderful to hear that the staff at the Bromley store provided excellent assistance. Happy shopping!
Hello Linda,
Thank you for taking the time to leave this feedback. Please allow up to 14 working days, excluding weekends and bank holidays, since the date you posted it for the refund to be processed and a refund confirmation to be sent. If by the 14th working day, you still have not received any confirmation of your return, please don't hesitate to reach out to us again. We kindly request that you provide us with an image of your postage receipt showing the weight and tracking number so we can investigate this issue further and help you get the resolution you deserve.
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for your positive review! We are so pleased to hear you are happy with your dress and of our returns process. Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care
Hi There,
Thank you for such positive feedback.
I am glad you are happy with our service
We hope to see you shopping with us again soon.
Kindest Regards,
Hi there,
Thanks for taking the time to leave feedback. We're happy to hear that you're pleased with our level of service.
We hope you have a lovely rest of your day.
Kind regards,
