Hi Lynn
Thank you for taking the time to leave this feedback, This is not the usual high level of service you should expect from us and we are very sorry. I am very glad to see that you have now been refunded for your order.
Kind regards, Phase eight customer care
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the sizing of your new garment. I have passed this onto our technical team to review for the future as we want our sizing to be as accurate as it possibly can.
Kind regards.
“Loved this dress but was so disappointed in the sizing as previous reviews I up sized but even then was too small across bust and waist. Am an average size 12 so ordered an 14 but with the cotton lining there was no room for give with the linen.”
Hello there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the fit of your new garment. I have passed this onto our technical team to review for the future as we want our sizing and styling to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item.
Kind regards.
Hi there,
Thank you for taking the time to leave us feedback.
We are sorry that the dress was not right for you, and that you had to return it.
We hope that your next purchase will fit you perfectly.
We hope to see you again soon.
Kind regards,
Phase Eight
Hello there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the quality of your new garment. I have passed this onto our technical team to review for the future. I hope you were able to receive a swift refund and have found an alternative item.
Kind regards.
