Hello,
Thank you for your review. It is most important to us that our customers have an enjoyable and smooth shopping experience with us at Phase Eight and I am disappointed that we have let you down on this occasion. I do hope that this has not deterred you from ordering from us in the future as we do value your custom. I can see that we have been in touch and awaiting your reply . If you still need our assistance our customer care team will be happy to assist you. Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes
Kay @ Phase Eight Customer Care
“I styled my dress with silver teardrop turquiose earrings and silver sandals and a small clutch bag. Or nude shoes. I wore a nude lipstick and nude almond press on nails from Etsy.”
Hi There,
Thank you so much for your feedback. We are happy to hear that you are pleased with our services. Have a lovely rest of your day.
Kind regards,
Hi There,
Thank you so much for your feedback. It sounds like you've found a clothing store with a great selection of clothes that cater to special occasions and your height. It's wonderful that you're able to find dresses with a suitable length, and that the colors and fabric quality meet your expectations. Having a variety of delivery options is also a plus. Have a lovely rest of your day.
Kind regards,
Hello there,
I am sorry to hear that you have not yet ben refunded for your return.
Please do send a photo of the postage receipt to our customer care email and we can certainly look into this for you.
I do hope that this has not deterred you from ordering from us in the future as we do value your custom.
Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes
Hi there,
Thank you for taking the time to leave us feedback, we're glad to hear your new item arrived promptly!
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care
