“The lacework on this dress is absolutely stunning, however the lining lacks structure and substance which lets it down as it gives the dress very little shape.”
“The dress is very good but things are on phase-eight, the dresses they make is a bit big to my size and doesn’t fit properly as the way it’s supposed to be, my dress size is 14 but I always sent it to the repair alternator to get it fixed it before wearing it but it cost more money again.
All the dresses I bought from phase-eight are always big also you need to have a very good stylist to create more qualities of dresses and good materials instead same style of all dresses, that it’s too much for me.”
Hello there,
Thank you for your feedback. I am glad we were able to give you a fast and efficient service, with nice and friendly staff in store.
Kind regards.
“I used to buy most of my occasion dresses at Phase 8 but recently nothing seems to fit right anymore. This dress is lovely but was loose around the bust and very tight around the thigh area unfortunately.
Also, beware international orders: the duty tax is astronomical and not mentioned on the site until the order has gone through and can no longer be canceled.”
Hello Catherine, thank you ever so much for taking time out and leaving some valuable feedback for us. Thanks for a 1 star service rating. I am sorry if the international duty fee's were not clear, unfortunately we can not advise how much these will be prior to ordering as they are nothing to do with us direct and are completely out of our control. We do advise that international orders may be liable for for Custom Duty and Local Taxes. These fees are the responsibility of the purchaser and can be viewed via https://www.phase-eight.com/here-to-help/delivery.html
I will most defiantly pass on your feedback about this being clearer for our customers and I am sorry for any inconvenience caused. I do hope to welcome you back as a customer again soon.
