Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed your new garment. I have passed this onto our technical and website team to review for the future. I hope you were able to receive a swift refund and have found an alternative item.
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the sizing of your new garment. I have passed this onto our technical team to review for the future as we want our sizing to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item.
Kind regards.
“Beautiful dress but, yet again, Phase Eight have photographed an item on their website and supplied something slightly different... The belt supplied with this dress is completely different from that shown on the website... I'm 5 4" and this is a lovely ankle length which is unusual as I normally find maxi dresses to be far too long... Decided to keep but the nasty cheap belt will definitely be getting binned!!!”
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that your garment arrived faulty, this is not the usual quality of our garments we can assure you. I have passed this onto our technical team to review for the future. We're glad to hear you were able to receive a swift refund and hope you have found an alternative item.
Kind regards,
