Hello Thank you for taking the time to leave us this feedback, it is good to hear how much you like your beautiful new Dress, but we are very sorry to hear it arrived crease. We will pass this feedback onto our team for future improvement We look forward to you shopping with us again. Kind regards
Phase Eight customer care
Hi there,
Thank you for your positive review! We are so pleased to hear you are happy with our service to you and the returns process. Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care
“The description online says it is 100% linen, but it is only 20% linen and the rest is viscose. I was shopping for a linen dress, so was very disappointed. I emailed Phase Eight about the issue, but they never responded! This is not the service I would have ever expected from Phase Eight!”
Hello
Thank you for taking the time to valve this review.
I apologise that our search function pulled through items not just 100% cotton. I also apologise we did not respond to your email regarding this. I will of course raise this with the relevant departments as there may be an error with this.
Please return your order to us if this is not suitable for you, returns in the UK are free.
We look forward to you shopping with us again.
Kind regards.
