Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that your garment arrived with you in the condition that it has, this is not up to our usual level of service at all and I will be passing this onto our warehouse manager to look into to ensure that this does not happen again in the future.
Kind regards,
Phase Eight customer care.
“A lovely midaxi dress which I fell in love with HOWEVER…. like so many Phase 8 dresses it was far too long. I am 5ft 7 and it still flapped around my ankles. PLEASE stop using models who are 5ft 9/10 inches tall. Show off your dresses on the average person’s size and height and then you won’t get so many returned. Such a shame that so many of your midi dresses are actually ankle length.”
Hi there,
Thank you for your review. We are so pleased to hear you are happy with our ordering and delivery service to you. Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for your review. We are so pleased to hear you are happy with your product, our service to you and fast delivery. Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care