Hello,
I am sorry to hear that we have let you down on our delivery service to you on your order this time as your order was missing in transit.
Looking at your order I can see that we have refunded you, but if you need further assistance, please do contact our customer care team who will be happy to help you.
I do hope that this has not deterred you from ordering from Phase Eight in the future as we do value your custom.
Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes.
Kay @ Phase Eight Customer Care
Hi, we're glad to hear that you generally had a first-class service and everything arrived in perfect condition. We apologize for any inconvenience caused by the courier's decision to leave the parcel behind a bin in the rain. Your feedback is important, and we'll pass it on to ensure improvements in delivery practices. If you have any further comments or questions, feel free to let us know. Thank you for your feedback! Best regards.
Hi there,
Thank you for your positive review! We are so pleased to hear you are happy with our service to you and the fast delivery. Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for taking the time to leave us feedback and we are happy to hear that you are happy with the service received while shopping with us.
If you do have any questions, please contact our customer service team and we will be more than happy to help.
Kind regards.
