Hi there,
Thank you for taking the time to leave us feedback and we are happy to hear that you love your new purchase.
If you do have any questions, please contact our customer service team and we will be more than happy to help.
Kind regards.
“The dress was just what I was looking for for a family wedding in September in Aberdeenshire. The material was nice and the pattern was appropriate for a wedding outfit.”
Hi there,
Thank you for taking the time to leave us feedback, we're glad to hear you had a nice shopping experience in one of our stores! We hope you have a lovely time at your family wedding.
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care
“Haven’t worn the dress I bought to the event yet but certainly looks well designed and well made considering it is not made on this country which I normally try to buy”
Hello Stella, Thank you for the 3-star feedback rating!
All of your feedback is very important to us and will be taken on board, we really appreciate customers informing us of the shopping experience so we can look at ways to improve and achieve a 5-star rating from all of our valued customers.
Here at Phase Eight, it is extremely important that our valued customers have an enjoyable and smooth shopping experience with us, and I am very disappointed that we have let you down on this occasion.
If you ever order from us and the garment arrives in a not satisfactory condition please do get in touch with our customer care team via webchat, email or phone and we will do everything we can to assist you and resolve any potential issues.
Best wishes, Victoria @ Phase Eight Customer Care
