Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future.
Kind regards,
Hi there,
Thank you for your feedback.
We are so glad to hear you are happy with our service.
We hope to see you shopping with us again soon.
Kindest Regards
Phase Eight Customer Care
Hello Michael,
Thank you for taking the time to leave feedback. I apologise for the inconvenience you faced with your recent delivery. I understand the frustration caused by the delay and issues rerouting the parcel. It'll elevate your concerns for investigation, and we'll review our delivery options for improvement. The refund for postage charges has been processed and should be reflected in your account within 3-5 working days. Thank you for bringing this to our attention.
Kind regards,
Phase Eight Customer Care
