Hello,
Thank you for your feedback. We're so pleased to hear that your dresses arrived in good time and that you’d shop with us online again!
Regarding refunds, we do allow up to 14 working days for the process to be completed. However, we always strive to process them as quickly as possible. If you ever have any concerns about a refund, please don’t hesitate to reach out.
We truly appreciate your support and look forward to assisting you again in the future!
Best regards, Phase Eight Customer Care Team
“This is the most lovely dress. Petite is a perfect fit for me. It makes you feel special when you wear it. I was only going to get one dress, and I have several blue dresses, but I had to have it!”
Hi there,
Thank you for your feedback.
We are so glad to hear you are happy with our service.
We hope to see you shopping with us again soon.
Kindest Regards
Phase Eight Customer Care
Hi,
We're delighted to hear that you had an excellent experience with our customer service! It's fantastic to know that you found the shopping process pleasurable and that our team was responsive to your inquiry about the price drop. We're glad that we could price match and facilitate your returns seamlessly. Thank you for recommending Phase Eight, and if you need anything else or have any questions, feel free to reach out.
Best regards
Hi There,
Thank you for taking the time to provide us with feedback! We are incredibly happy to hear that you were pleased with both our product and the service provided and we are so happy to hear that you are pleased with the fit and quality, we look forward to you shopping with us again.
Here at Phase Eight, it is extremely important that our loyal customers have an enjoyable and smooth shopping experience with us
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for taking the time to leave us feedback and we are happy to hear that you are happy with the service received while shopping with us.
If you do have any questions, please contact our customer service team and we will be more than happy to help.
Kind regards.