“Very nice dress. The cut is full and loose BUT it still manages to fit properly without feeling like you're swamped in the thing. Which is difficutl to find. Nice colour. I like three-quarter length sleeves. The fabric does crease easily though.”
Hi there,
Thank you for your positive review! We are so pleased to hear you are happy with our service to you and of the prompt delivery. Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care
“My absolute favourite dress now! Gorgeous material that feels cool even in the warm weather we've been having, and just doesn't crease - even after several hours in the car! It hangs well, so it swishes beautifully as you walk, and looks good with sandals or heels - I've now worn it for a smart occasion, and for sightseeing/lunch out - I was even stopped by a woman who just wanted to tell me how lovely it/I looked! I hope you do it again in a different colour!”
Hi there,
Thank you for your positive review! We are so pleased to hear you are happy with your purchases, our returns process and fast delivery. Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care
Hello,
I am sorry to hear that we have let you down on your order this time.
It is most important to us that our customers have an enjoyable and smooth shopping experience with us at Phase Eight and I am disappointed that we have let you down on this occasion. I do hope that this has not deterred you from ordering from us in the future as we do value your custom. If you still need our assistance our customer care team will be happy to assist you. Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes
Kay @ Phase Eight Customer Care
Hi there,
Thank you for taking the time to leave us feedback, and I am very sorry to hear that your garment arrived faulty in the way it has. We can assure you this is not the usual quality of our garments. This is not up to our usual level of service at all. I will pass this on to our warehouse manager to look into to ensure that this does not happen again.
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for your lovely feedback.
I'm delighted to hear you are satisfied with our service.
Thank you so much for your purchase and patience.
Have a lovely day
Kind regards,
