“The colour of the dress was lovely. The material of the dress was light which is nice for the warmer weather. However the dress on me was very long. I am of average height, 5'6 but the dress dragged on the floor which was disappointing, even with shoes on. Overall the dress wasn't for me.”
Hello,
Thank you for taking the time to provide us with your feedback.
I am so so sorry to hear that the webchat service was not working for you, I can completely understand how frustrating this can be for you. Rest assured this has been reported to the web team to ensure that the service works smoothly as excepted.
I would like to apologies for any inconveniences this has caused you.
If you ever have any queries, please do not hesitate to get in contact with our customer services team.
Kind Regards
Hobbs Customer Care
Hello
Thank you for taking the time to leave us this feedback, it is good to hear how much you like your beautiful new Dress and we look forward to you shopping with us again.
Kind regards
Phase Eight customer care
