Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our returns service, I will definitely be passing this onto the relative people to investigate to look into for the future.
Kind regards,
“Great jumpsuit and fun animal print. This jumpsuit has the waist in the right place. On the waistline! ! So many jumpsuits have the waist much too high which is very tiresome.”
Hi,
Thank you for taking your time to leave a review. We are so pleased you had a great customer service experience.
We look forward to you shopping with us again.
Kind regards
“It looks lovely online but it was far to big for me and the cut was very shapeless so it was really unflattering. Colours also less nice in reality. Material looked cheap.”
Hi there,
Thank you for your feedback. I am very sorry to hear that the design and fit of the jumpsuit was not quite perfect for you. We have passed your comments on to our Merchandise Team for future reference.
Kind regards,
Tobi, Customer Service Associate at Phase 8.