“Tried two sizes as first too big. Smaller size just didn’t hang right. Disappointed with the quality for the price. Material seemed to crease easily.”
Hi there,
Thank you for your feedback.
We are very sorry to hear that you received the wrong item, this is not what we would expect and I can assure you this is by no means a common occurrence. I can see from your order that this issue has now been resolved, however, if there is anything else we can do for you please do not hesitate to contact us.
Kind regards.
Hello, thanks for the feedback.
I am so pleased that you love your order, we hope you can enjoy shopping with us again soon.
Best wishes, Phase Eight Customer Care.
“This dress is beautifully made and the material is good quality. It is also a lovely colour and length.sadly, the dress was not very flattering and just seemed to ‘hang’ on me.”
Hello, thanks so much for your feedback.
I am so pleased you love your order, we hope you enjoy wearing it on many occasions and hope you can shop with us again soon!
Best Wishes, Phase Eight Customer Care.
